Payment Policy for Nova Display Zone

Effective Date: December 30, 2024

At Nova Display Zone, we are committed to offering secure, convenient, and transparent payment options for all our customers. This Payment Policy outlines the accepted payment methods, billing information, and payment security procedures for purchases made on our website. By placing an order, you agree to the terms outlined in this policy.

1. Accepted Payment Methods

We accept the following forms of payment for orders placed on our website:

  • Credit Cards:
    • Visa
    • MasterCard
    • American Express
    • Discover
  • Debit Cards:
    • Supported debit cards are accepted through the same payment gateway as credit cards.
  • PayPal:
    Pay with your PayPal account or via PayPal’s secure checkout.
  • Bank Transfers:
    Available for larger orders, please contact us at info@novadisplayzone.net for more details.
  • Gift Cards:
    We may accept gift cards as payment on a case-by-case basis. Please contact customer support for further information.

2. Payment Security

  • Secure Payments:
    All transactions are securely processed through encrypted payment gateways. We use SSL (Secure Socket Layer) technology to ensure that your personal and payment information is protected during the transaction.

  • Data Protection:
    Nova Display Zone does not store your payment information. Our payment processing partners handle all transaction data securely, complying with industry-standard security practices and payment card industry (PCI) compliance.

3. Billing Information

  • Accurate Information:
    It is your responsibility to provide accurate and complete billing information when placing an order. This includes your full name, billing address, and payment details. Incorrect or incomplete information may result in order delays or cancellations.

  • Address Verification:
    For security purposes, we may verify your billing address through the payment processor. If there is a mismatch, we may contact you for further clarification.

4. Payment Authorization

  • Payment Authorization:
    When you place an order, your payment method will be authorized to ensure sufficient funds are available. Authorization holds are temporary and will not result in a charge until your order is processed and shipped.

  • Charges:
    Your account will only be charged when your order is shipped or when the payment has been confirmed by the payment processor.

5. Payment for Orders

  • Order Confirmation:
    Upon successful payment, you will receive an order confirmation email with your order details. This confirms that your payment has been received and your order is being processed.

  • Failed Transactions:
    If your payment is declined or fails to process, we will notify you immediately. You will be asked to provide an alternate payment method to complete your order.

6. Taxes and Additional Fees

  • Sales Tax:
    Sales tax is charged based on the shipping address and the applicable state tax rates. The sales tax amount will be calculated during the checkout process.

  • International Orders:
    For international orders, additional duties, taxes, or customs fees may apply. These fees are the responsibility of the customer and will be collected by the shipping carrier upon delivery.

7. Refunds and Chargebacks

  • Refunds:
    Refunds will be issued to the original payment method once an order has been returned and processed according to our Refund and Returns Policy. Refunds may take up to 5-7 business days to reflect on your account, depending on your payment provider.

  • Chargebacks:
    If you initiate a chargeback through your bank or payment provider, we will make every effort to resolve the issue directly with you. Please contact us before filing a chargeback. Unresolved chargebacks may result in account suspension or permanent blacklisting.

8. Payment Disputes

If you have any issues or disputes regarding payment, please contact us directly at info@novadisplayzone.net or (856) 467-0550. We are committed to resolving any issues and ensuring your satisfaction with our service.

9. Changes to This Payment Policy

We reserve the right to update or modify this Payment Policy at any time. Any changes will be posted on this page, and continued use of our website constitutes acceptance of the updated policy.

10. Contact Information

For questions or concerns about our payment policy, please contact us: